Terms and Conditions for Solstice Web Solutions Ltd.
Welcome to Solstice Web Solutions Ltd. These Terms and Conditions govern your use of our website, services, and online platforms. By accessing or using any part of our services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. Services Provided
Solstice Web Solutions Ltd. provides a range of digital services, including but not limited to: bespoke web design and development, e-commerce platform creation, content management systems (CMS) integration, mobile-responsive website development, search engine optimisation (SEO) services, web hosting and maintenance, digital marketing strategies, UI/UX design, progressive web application (PWA) development, and website audits and performance optimization.
2. Use of Our Site and Services
You agree to use our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of this service. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.
3. Intellectual Property
All content, designs, code, and materials on our website and provided as part of our services (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software) are the property of Solstice Web Solutions Ltd. or its content suppliers and are protected by United Kingdom and international copyright laws. Unauthorised use of any materials on this service may violate copyright, trademark, and other laws.
- Ownership of custom-developed solutions will be transferred to the client upon full payment, as outlined in the specific project agreement.
- Solstice Web Solutions Ltd. retains the right to use completed projects in its portfolio for promotional purposes, unless otherwise agreed in writing.
4. Client Responsibilities
Clients engaging Solstice Web Solutions Ltd. for services are responsible for providing all necessary information, content (text, images, media), access, and feedback required for the timely completion of projects. Delays caused by the client's failure to provide essential materials or feedback may impact project timelines and costs.
5. Payment Terms
Payment terms for all services will be detailed in individual project proposals and agreements. Typically, a deposit is required before work commences, with subsequent payments staggered based on project milestones or monthly for ongoing services. Failure to make payments within the agreed-upon timeframe may result in the suspension or termination of services.
6. Confidentiality
Both Solstice Web Solutions Ltd. and its clients agree to keep confidential any proprietary or confidential information gained during the course of any project or engagement. This includes, but is not limited to, business strategies, technical data, and project-specific details.
7. Limitation of Liability
Solstice Web Solutions Ltd. will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our services, even if Solstice Web Solutions Ltd. has been advised of the possibility of such damages. We do not guarantee that our services will be uninterrupted or error-free.
8. Indemnification
You agree to indemnify, defend, and hold harmless Solstice Web Solutions Ltd., its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our services or your breach of these Terms and Conditions.
9. Termination
We may terminate or suspend your access to all or part of our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Solstice Web Solutions Ltd.
14 Newnham Terrace
Cambridge, Cambridgeshire
CB2 9GY
United Kingdom